Communication is a key component of Abengoa’s philosophy, and at the same time essential in getting people who make up the company to become involved in fulfilling its mission, objectives and commitment to customer service.

Proper internal communication can help to achieve greater staff integration and cohesion, from both a functional and cultural standpoint, contributing to shared values and common objectives among all employees.

Fully aware of the importance of two-way internal communication for Abengoa’s healthy operation, the company is promoting, through the senior management, the development and use of tools and channels that enable all company employees to gain support and benefit from suitable in-house communication.

Noteworthy among Abengoa’s internal communication channels and tools are the following:

  • Connect@• , the new corporate intranet, launched in September 2009. This site was conceived with the idea of offering its users closer, local and personalized information related to business activity, the world that surrounds us and the opportunities and activities the company offers.
  • The Corporate Identity Manual, which outlines general guidelines for making good use of Abengoa’s image.
  • The style guide is a tool for making sure that the information transmitted by the company meets the expectations of its stakeholders. It establishes the main guidelines for proper text preparation, basic grammatical and lexical rules for proper usage of Spanish, specific spelling recommendations and a brief compendium of common doubts.
  • The Welcome and Integration Manual for welcoming new employees, facilitating their integration into the company and offering them a general overview of activities, structure and the internal regime. The manual is available through the employee portal.
  • The People Center computer application, accessible through Connect@, where employees can consult a wide range of information (payroll, assessments, training, job openings, etc.). This tool also enables direct team consultation and management throughout all processes: recruitment, training, assessment, etc.
  • The bimonthly corporate magazine, published in Spanish and English, containing sections on each of the business units, including the main news items related to Abengoa activities, innovation, and news of interest to the company. This bulletin, which is published thanks to employee involvement, is distributed in print form to the work centers and in digital format via Connect@ and Abengoa’s website.
  • Abengoa’s website constitutes the company’s most global communication tool. It is a place where the company transmits information related to businesses and activities in a clear and transparent manner to all of its stakeholders.
  • The Abengoa blog is a virtual corporate platform in which the company gives its opinion on issues involving sustainable development, thereby facilitating close, open and fluid public dialogue with all of the company’s stakeholders.
Case Study
Connect@

In mid-September 2009, Abengoa launched its new corporate intranet: Connect@, a place created with the aim of offering users more personalized, local and up-close information, out of a desire to make this tool a meeting point for all company employees.

The chief innovative aspect of Connect@ with respect to the previous version lies in the possibility of customizing the website by business unit and corresponding work center. In order to do this, the My Community concept was created. This allows employees to consult, in addition to general company information, notices, suggestions or information on services associated with their work site.

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In addition, Connect@ reflects current information and news items of interest to the company and its business units, as well as including weather information and real-time stock quotes.

It is also a large global database that enables employees to access corporate services and applications, while providing graphics and useful information to help employees perform their work.

To access Connect@, simply type either of the following addresses into a browser: http://connecta; http:// portal o http://intranet.

2009 Milestones
  • Start-up of Connect@, the new corporate intranet
  • Communication process developed to complete migration to the new headquarters at the Palmas Altas Campus.

Attracting, developing and retaining talent is key to success at Abengoa