For the fifth consecutive year, an Independent Panel of Experts on Sustainable Development (IPESD) analyzed Abengoa’s Corporate Social Responsibility (CSR) policies and reporting and prepared a Concluding Report which is published in this chapter.
The IPESD is composed of professionals of renowned international prestige in the different areas of sustainability who, at the request of Abengoa, evaluate the organization with regard to CSR on an annual basis. Through this mechanism, Abengoa takes in the opinion of leading independent experts from a range of sustainability-related fields to help fortify and enhance the company’s stakeholder communication and CSR management.
Customer Satisfaction – Overall Assessment