This website uses third-party cookies to collect statistical information related to your navigation. If you continue to browse, we consider you accept this use. See more information on our cookies policy here.

The results obtained through the tools used to measure customer satisfaction have led to a series of actions required to improve the degree of customer satisfaction.

Worthy of special mention are the following:

  • Customer consolidation based on long-term contracts.
  • Forging new financial, technological and business alliances with customers.
  • Strengthening existing alliances.
  • National and international customer portfolio expansion.
  • Improving the project management and planning process.
  • Upholding commitment to quality of products and services.
  • Anticipating customer needs and expectations.
  • Conducting surveys and/or interviews with partners involved in joint projects in order to ascertain their level of satisfaction.