• Continuation of Master Plan implementation and fulfillment of the objectives envisaged in the plan.
  • Development of a computer application that brings together existing reporting tools to measure company performance (Integrated Sustainability Management System).
  • Implementation of a CSR-related risk evaluation model at company facilities
  • New stakeholder dialog channels: External whistleblower channel and the opinion survey for readers of this report.
  • Sustainable Business Award (winner to be announced in 2011).