Customer management is governed by the principles of transparency, quality, confidentiality, safety and security, and ongoing assessment of customer satisfaction.

Abengoa’s key customer profile by business sector is as follows:


  • Electric utilities.
  • Public administration.
  • Major industrial companies to which the company provides technology or installations. Grid operators.
  • Transportation fuel producers and distributors.
  • Livestock co-ops interested in DGS (distillers grains with solubles), an animal protein feed obtained from bioethanol production.
  • Food processing companies that acquire the sugar obtained during sugar cane-based biofuel production.
  • Society, as an end consumer of renewable energy. 


  • Major industrial companies to which the company provides technology or installations.
  • Public administration.
  • Large European iron and steel companies, primary zinc foundries and construction firms.
  • Leading companies from the automobile industry, the European construction sector and the primary aluminum industry.
  • Companies operating in the following sectors: Pharmaceutical, chemical, petrochemical, electricity, transportation, traffic management and the environment.
  • Companies to which Abengoa provides hydraulic infrastructure design or construction.
  • Society, as the end beneficiary or indirect customer of products and services.


Photograph taken by Elisa María Díaz Salmerón of Abengoa Bioenergy for the II Sustainable Development Photography Competition

Abengoa is committed to implementing and certifying the quality management, environmental management and occupational risk prevention systems in accordance with international ISO 9001 and ISO 14001 standards, as well as BS OHSAS 18001 certification. Effective implementation of the management systems will be achieved by following the guidelines set down by the management through its policy on quality, environment and occupational risk prevention; as well as through annual objectives and their ongoing monitoring, continuous improvement, training, and the unconditional support provided by all Abengoa personnel.