Corporate Social Responsibility Report

• Letter from the Chairman
• Abengoa: Company Profile
  • Sectors and Activities
  • International Presence
• Committed to Sustainable Development
  • Risks and opportunities
  • Managing sustainability
  • Climate change, an overarching priority
  • 2010 Milestones
  • Areas of Improvement
  • Future Goals and Objectives
• Committed to Innovation
  • Sustainability, Abengoa’s Business Metric with a Postive Impact on Society
  • Advanced R&D Management
  • R&D Assessment
  • Milestones 2010
  • Areas of Improvement
  • Future Goals and Objectives
• Committed to Corporate Social Responsibility
  • CSR: The cornerstone of Abengoa’s Present and Future Strategy
  • Corporate Social Responsibility Master Plan
  • Performance Disclosure and the Reporting System
  • System for valuating Corporate Social Responsibility-related Risks at Abengoa Facilities
  • Stakeholder Dialog
  • Contribution to Development
  • 2010 Milestones
  • Areas of Improvement
  • Future Goals and Objectives
• Abengoa and its people
  • Human Resource Vision and Management
  • Labor Practices and Equal Opportunities
  • Staff Diversity
  • Abengoa’s Remuneration Policy
  • Condemnation of Forced and Child Labor, and the Right to Freedom of Association and Union Representation
  • Training and Developing Human Capital
  • Attracting and Retaining Talent
  • Occupational Health and Safety
  • 2010 Milestones
  • Improvement Action
  • Future Goals and Objectives
• Abengoa an its Customers
  • Our Customers
  • Customer Management
  • Customer Satisfaction Processes and Results
  • Certifications ISO 14001, ISO 9001, OHSAS 1800
  • Customer Health and Safety
  • Customer Privacy
  • Marketing Communications
  • Customer Certification and Endorsement
  • 2010 Milestones
  • Areas of Improvement
  • Future Goals and Objectives
• Abengoa and its Suppliers
  • Local Suppliers
  • Greenhouse Gas Emissions Inventory
  • Social Responsibility Code for Suppliers
  • 2010 Milestones
  • Areas of Improvement
  • Future Goals and Objectives
• Abengoa and the Community
  • Aid and Assistance
  • Training, Research and Dissemination of Knowledge
  • Preservation, Dissemination and Advancement of Art and Culture
  • 2010 Milestones
  • Areas of Improvement
  • Future Goals and Objectives
• Sustainability, the Environment, and Climate Change
  • Environmental Sustainability-Related Organizational Structure
  • Environmental Management System Certification
  • Environmental Sustainability Indicators
  • Training in Management of Environmental Issues
  • Extension of the Environmental Principles to Include Suppliers
  • Climate Change and Greenhouse Gas Emissions
  • Abengoa’s Main Environmental Indicators
  • Sustainability, Our Main Challenge
  • 2010 Milestones
  • Areas of Improvement
  • Future Goals and Objectives
• Greenhouse Gas Emissions Inventory
  • Rule Governing Preparation and Maintenance of the Inventory
• Abengoa and its Shareholders
  • Focus on New Products and Services to Meet Market Challenges
  • Socially Responsible Investment Indices
  • Investor Relations Department
  • Channels for Dialog with Investors and Shareholders
  • Abengoa’s Economic and Financial Data
  • Milestones for 2010
  • Areas of Improvement
  • Future Goals and Objectives
• Transparency and Rigor in Management
  • Corporate Governance
  • Transparent Practices
  • Risk and Crisis Management
  • The Universal Risk Model
  • Integrity and Compliance
  • Transparency and the Fight against Corruption
  • Abengoa Values
  • Abengoa Code of Conduct
  • Whisteblowing Channel
• Independent Panel of Experts on Sustainable Development
• Awards and Acknowledgments
  • Environment
  • Innovation
  • Management
  • Communication
  • Society
• Report Preparation Process
  • Focus and Scope
  • Verification
  • Principles Governing Report Preparation
  • Queries and Further Information
• Verification Reports
  • Independent Assurance Report on the CSR Report 2010
  • Independent Assurance Report on the CSR Report 2010
• GRI Index
• Glossary
• Appendices
  • Appendix A
  • Appendix B
  • Appendix C
• Reader Opinion Survey